Free CRM Software

FLOWii CRM offers a free version with limited records.
You can use the system for free with up to 10 records in most modules, except Partners and Products & Services. In other sections, you can store up to 5 records, such as 5 deals, 5 business cases, or 5 tasks.

If you are looking for a free CRM solution, you can also try FLOWii CRM free for 30 days with full access to features and no commitment.

An essential activity of every successful company is working and communicating with customers. Your success depends on how quickly and well you can solve requests of your customers and whether you manage to build quality relationships with them. FLOWii CRM is committed to helping company owners in this issue.

• Intuitively designed for small businesses and solo entrepreneurs

• Simple tools without unnecessary complexity

• Modular system (use only what you need)

• Unlimited partner records, activities, and communication

• All tools work together in one system

• CRM connected to email, invoicing, and scheduling

• Supports the entire process from first contact to invoicing

• Helps build strong customer relationships and increase revenue

A CRM system (Customer Relationship Management) is a tool designed to manage customer relationships and communication more effectively. A good CRM system involves features that help you in two key ways. On one hand, it allows you to organise your time more efficiently, simplify business administration and prevent you from forgetting important tasks. On the other hand, the CRM system provides you with an overview of the sales activities and results of the whole company via charts and reports.

A CRM database is a central place where all customer information is stored, such as contacts, communication history, deals, and activities.

Example:
A sales team uses a CRM database to see when they last contacted a customer, what was discussed, and what the next follow-up should be.

A cloud-based CRM system stores and shares data online, allowing you to access your information anytime and from any device with an internet connection. This makes managing customer relationships more flexible and efficient. The key benefits of cloud CRM include:

• Flexibility
  Access customer data and connected applications from anywhere, on any device with internet access.

• Lower costs
  No need to invest in expensive hardware or software. The provider handles system maintenance, updates, and security.

• High security
  Cloud CRM solutions use advanced security standards, including data backups and protection against cyber threats.

• Better performance
  Cloud infrastructure ensures fast data processing and reliable performance without relying on local devices.

• Improved collaboration
  Easily share CRM data with your team, other tools, or ERP systems to improve teamwork and efficiency.

The best CRM systems are suitable for businesses of all sizes:

• CRM for small businesses – A simple and clear solution that helps organize contacts, track customer communication, and support sales without unnecessary administration.

• CRM for mid-sized companies – Offers more advanced features such as sales pipeline management, activity tracking, automation, and integration with other tools to help teams work more efficiently.

• CRM for large companies and enterprises – A comprehensive solution with high customization, advanced reporting, and the ability to manage large volumes of data, multiple teams, or locations from one system.

Setting up a CRM system for a small business can take a few hours, while more complex setups may take several weeks. For larger teams, we recommend configuring features gradually as your needs evolve.

Below is a short, recommended setup process for FLOWii CRM:

• Complete the basic setup (interface, lists, CRM integrations, license settings)

• Add users and define their roles and permissions

• Configure user notifications and reminders

• Import data from your current system (for example, Excel)

• Set up email sending and receiving directly in FLOWii

CRM software typically costs €15–€60 per user per month, depending on features and complexity. FLOWii CRM starts at €11 per user per month, or €9.35 with annual billing, making it a cost-effective option for growing businesses.

We recommend choosing a license after your free trial, once you know which features you really use. FLOWii offers FREE, FLEXii, CRM, and PREMIUM plans—from single tools to a complete all-in-one solution. If you need help choosing, our support team is here to assist.

If you want to compare the best CRM pricing and features in detail, we recommend reviewing our pricing page to find the right solution for your needs.

CRM (Customer Relationship Management) helps you manage customers, sales, and communication.
ERP (Enterprise Resource Planning) helps you manage internal business processes like finance, orders, inventory, and operations.

Together, CRM focuses on customers, while ERP focuses on how your business runs.

CRM vs ERP – Main Differences

Yes. You can easily import all your contacts from Excel into FLOWii CRM in just a few steps.

Yes. FLOWii offers training sessions and online presentations for its CRM system.
Training can be delivered either on-site at your company or online. The first CRM presentation is provided free of charge, while additional employee training is available according to the current pricing.

Training is suitable for sales teams, managers, and consultants who want to work more effectively with CRM systems.