Industry CRM
CRM Software for Small Business
Free CRM for small business — free for 30 days.
Manage clients, close deals, and handle billing from one system. Invoicing is completely free for one user, with no extra costs.
Software built for small and medium-sized businesses
Trusted by 4,800+ businesses worldwide
FLOWii helps self-employed professionals and small and medium-sized businesses manage their operations and customer relationships.
Customer history
Turn every interaction into a sale
Track every conversation and deal in a single view. Build better relationships and close more business with less effort.
Business cases
Close more deals by following up at the right time
Most deals don’t close after the first or second contact. Keeping track of conversations and next steps helps you stay consistent and move deals forward.
A clear overview of every opportunity makes it easier to turn leads into paying customers.
Recently contacted
Stay on top of every customer conversation
Know exactly when you last reached out and what needs to happen next. No more missed follow-ups or scattered notes across emails and spreadsheets. You always know what needs your attention next, so you can respond on time and keep deals moving.
Task organization
Get your tasks and priorities under control
Calls, meetings, quotes, and tasks can quickly get out of control.
Manage your work in one system, plan your day, and always know what needs to be done next. Stay on track and avoid missed deadlines or forgotten tasks.
Reminders
Keep every task and follow-up under control
Deadlines, messages, and tasks can easily slip through when everything is scattered. Set reminders, get timely notifications, and know exactly what needs your attention.
Project management
Closing the deal is just the beginning
Bring structure to your projects, track progress, and keep your work moving from start to finish. Make sure deadlines are met and nothing falls behind.
Instant invoicing
Stop wasting time on invoices
Once production is done, billing should be simple. Create invoices instantly and keep your cash flow moving without delays.
Bulk emails
Keep your customers informed without extra work
Production updates, delivery changes, or new offers should reach customers fast. Send emails in bulk and track results without switching tools.
Chat
Avoid delays caused by poor communication
When information is scattered, mistakes happen. Keep conversations linked to tasks and orders so your team always knows what is happening. Centralize communication within your workspace and reduce unnecessary back-and-forth.
Stop switching between tools and spreadsheets
Growth brings more clients, tasks, and responsibilities. FLOWii helps you manage your work, sales, and clients, so your business runs smoothly.
Online overview of your deals
See all your deals in one clear view and track their progress at any stage. Stay on top of potential revenue, spot opportunities early, and win more deals.
Turn your data into better results
Your business generates data every day, but it’s often hard to use it. See your performance in one place and understand what drives your revenue.
What are the benefits of CRM for the manufacturing industry?
- keep all customer data structured and easy to access
- track deals and opportunities without losing visibility
- improve follow-ups and customer relationships
- reduce manual work and admin time
- gain better insight into sales and revenue
Integration
Automatic connections
Easily connect FLOWii with banks, accounting tools, and other platforms using API integration.
Benefits
Free with every license
FLOWii is an easy-to-use CRM app for your business. With every license, you receive customer support, online consultations, and regular updates at no extra cost.
Everything in one place
One account gives you access to all FLOWii tools and a complete business overview.
We’re happy to help
Have a question or need advice? We’re available on weekdays from 9:00 a.m. to 5:00 p.m.
Free online consultation
Get your first training session free, with setup support tailored to your needs.
Price
How much will small business CRM cost you?
Start using FLOWii completely free for 30 days.
After the trial, pricing starts at €11 per user per month, or €9.35 per month with annual billing.
There are no hidden fees and no complicated plans. You only pay for what you actually use.
Our satisfied customers
Growing together with your trust
With FLOWii, we managed to automate many small processes. Which saved us a lot of time.
FLOWii is great not only in management but also in having order and clarity of all of our finances and activities in the company.
Our goal was to find a reliable solution for the sales team, combined with an easy implementation process.
FLOWii plays a key role in managing our orders and improving overall efficiency.
Q&A
Frequently asked questions
Is FLOWii CRM for small businesses free to use?
FLOWii offers a 30-day free trial with full access to all features, so small businesses can test everything in real conditions. After that, you can continue with a paid plan that fits your needs as your business grows.
What features are included in FLOWii CRM for small business?
What is CRM for small business?
A CRM for small business is a system that helps you manage customers, track deals, and keep communication in a single place. Instead of using spreadsheets or scattered tools, everything is connected and easy to access.
Why is CRM important for small business?
Running a small business often means juggling customers, deals, and daily tasks at the same time. A CRM brings structure into that chaos and helps you stay in control as you grow.
- Keep all customer information in one clear system so nothing gets lost or forgotten
- Track every deal and opportunity from first contact to closing
- Follow up at the right time and avoid missed chances
- Reduce manual work and spend less time on admin
- See your sales and revenue clearly so you can make better decisions
How to choose a CRM for small business?
Step 1: Define what you actually need
Identify your daily challenges — managing contacts, tracking deals, invoicing, or follow-ups.
Step 2: Look for simplicity
Choose a system that is easy to use from day one without long setup or training.
Step 3: Check key features
Make sure it covers essentials like contacts, deals, tasks, and reporting.
Step 4: Consider integrations
Your CRM should connect with tools you already use, like email or accounting.
Step 5: Think about growth
Pick a solution that can scale with your business as you gain more clients.
What is the best CRM app for small business owners?
The best CRM is the one that fits your workflow and is easy to use daily. Here are the top CRM picks for small businesses:
- FLOWii: Ideal for small businesses that want to manage contacts, deals, invoicing, and daily work in a simple workspace.
- Copper CRM: Best for businesses working inside Google Workspace, with seamless integration across Gmail, Calendar, and contacts.
- Freshsales: Strong option for small sales teams that need built-in calling, email tracking, and simple automation.
- Monday CRM: Flexible and visual CRM that lets teams customize workflows and dashboards without coding.
Is free CRM software really free, or are there hidden costs?
Many CRM tools offer free plans, but they often come with limitations. Some charge for advanced features, users, or integrations, so it’s important to understand what’s included from the start.
FLOWii offers a 30-day free trial with full access to features, so you can see how it fits your business.
What features should you expect from a free CRM?
A free CRM typically includes:
- contact and customer management: store all client details, notes, and interactions in one system so everything is easy to find and manage whenever you need it
- deal and pipeline tracking: see where each opportunity stands and what needs to happen next so you can focus on the deals that matter most
- task and activity management: plan tasks, set deadlines, and keep track of follow-ups
- basic CRM reporting: get a clear overview of your sales, deals, and overall performance
- communication tracking: keep emails, calls, and messages connected to each customer
- invoicing or billing features: create invoices and track payments without extra tools
- simple integrations: connect your CRM with email or other tools you already use so your data stays consistent
Some tools also include automation, advanced reports, or more integrations, but these are usually part of paid plans.
How easy is it to set up and use a free CRM system?
Most modern CRM systems are designed to be quick to set up.
You can usually get started with a CRM implementation in minutes, especially with tools built for small businesses that don’t require complex configuration.
Can free CRM software integrate with tools like email, marketing, or accounting apps?
How much is a CRM for a small business?
CRM pricing for small businesses usually ranges from free plans to around €10–€30 per user per month, depending on features and complexity.
FLOWii starts at €11 per user per month, with a 30-day free trial, making it an affordable option for small businesses that want to manage sales, contacts, and invoicing without unnecessary costs.
For a full comparison of CRM pricing and features, you can explore the top CRM software options.
What is small business CRM software reviews?
Small business CRM software reviews are evaluations of CRM tools that help small companies manage customers, sales, and daily operations more effectively. They focus on ease of use, affordability, key features, and how well the system fits real business workflows.
