Software designed for small and medium-sized businesses

Trusted by 4,800+ companies worldwide.

FLOWii helps plumbing businesses manage sales, operations, and daily work in one place.

Customer references

Customer history

Every plumbing customer has a history

Missed details, lost notes, and unclear job history slow your work down. FLOWii records every service, visit, and communication, so you always know what was done and what needs to happen next.

Business cases

Win more jobs without losing track

Missed responses and untracked quotes cost you real revenue. Respond faster, stay in control of every request, and turn more inquiries into paying customers.

Recently contacted

Never miss a customer again

Delayed replies and forgotten follow-ups cost you real jobs and money. Always see who needs your attention next so you don’t lose work to faster competitors.

Task organization

Stay on top of every project and task

Calls, emergency jobs, quotes, and site visits quickly create pressure. Plan work efficiently and reduce time lost on coordination and admin.

Reminders

Keep every job, follow-up, and service visit on time

Missed deadlines and forgotten follow-ups lead to lost customers and repeat problems. FLOWii reminds you about every job, maintenance check, and important task so every visit happens at the right time.

Project management

Manage every plumbing job with full control

Poor coordination between technicians slows everything down. With FLOWii, plan work, assign tasks, and follow progress so each technician knows their next step without delays.

Instant invoicing

Stop losing time and money on invoicing

Manual invoices and paperwork delay your cash flow. Send invoices immediately after the job and avoid unpaid or forgotten work.

Bulk emails

Turn one-time customers into repeat business

Customers forget quickly, and missed communication leads to lost revenue. Send service reminders, updates, and offers to all your contacts at once and keep your business active throughout the year.

Chat

Keep your team connected

Miscommunication between technicians leads to delays and mistakes. FLOWii chat keeps information moving instantly, so decisions are made faster and mistakes don’t cost you money.

Full visibility across your plumbing business

Connect your daily work, customers, and tasks in one system that runs smoothly from the first contact to payment.

Full overview of your plumbing work and revenue

See ongoing work, completed projects, and expected income without switching between tools. Understand performance instantly without digging through spreadsheets.

 

See the numbers behind your business

See exactly how your plumbing business is performing and where your money is going.

What is slowing down plumbing businesses today?

  • Customer details and past work are not clearly tracked
  • Too much time is lost on paperwork and admin
  • Follow-ups are missed and opportunities disappear
  • No clear overview of ongoing and completed work
  • Team communication leads to delays and mistakes
  • Invoices are sent late or not at all
  • Costs and revenue are not clearly visible
  • Important information is scattered across tools
plumbing software

Benefits

Free with every license

FLOWii is an easy-to-use CRM app for your business. With every license, you receive customer support, online consultations, and regular updates at no extra cost.

Everything in one place

One account gives you access to all FLOWii tools and a complete business overview.

We’re happy to help

Have a question or need advice? We’re available on weekdays from 9:00 a.m. to 5:00 p.m.

Free online consultation

Get your first training session free, with setup support tailored to your needs.

Price

How much does a CRM for plumbers cost?

Start using FLOWii CRM completely FREE for 30 days and see how it fits your plumbing business.

After the trial, pricing is simple and affordable. One user costs €11 per month or just €9.35 per month with annual billing.

For full details, visit our pricing page and choose the plan that works for you.

crm features for plumbers

Our satisfied customers

Growing together with your trust


Q&A

Frequently asked questions

Is FLOWii Plumbing CRM free to use?

Yes, FLOWii CRM for plumbers is free to use for 30 days with full access to all features.

Invoicing is available completely free for one user, with additional features available as your business grows.

What features are included in FLOWii plumbing CRM software?

These core features in FLOWii give plumbing businesses better visibility, faster workflows, and full control over daily operations.

What is a CRM for plumbers and how does it work?

A CRM for plumbers gives you full visibility over customers, jobs, and daily work without switching between tools.

All communication, job details, and service history are recorded automatically, creating a smooth and reliable CRM experience so nothing gets lost.

How can a plumbing CRM software help get more jobs and customers?

CRM software helps track every inquiry and respond at the right time.
Customer communication stays structured, so no opportunity is missed, and more requests turn into paying customers while repeat business becomes more predictable.

How do you choose the right CRM system for a plumbing business?

Choosing the right system starts with understanding how your plumbing business works daily and what will support its growth over time.

  1. Start with daily needs:
    Focus on the problems that slow the business down most, such as lost customer details, delayed invoices, or poor team coordination.
  2. Check the core features:
    A good CRM system should include customer management, job tracking, inventory management, invoicing, reminders, and financial overview.
  3. Make sure it is easy to use:
    The tool should be simple enough for office staff and field technicians to start using without long training. A clear interface and quick setup help the team adopt it without resistance.
  4. Look for room to grow:
    Choose a CRM that works for a small team today and can support more users and features later. Flexible pricing and modules allow the system to adapt as the business expands.
  5. Test it before deciding:
    A free trial is the best way to see if the system fits daily work and helps the business run better.

What CRM is best suited for plumbing businesses?

  • FLOWii: Simple, all-in-one system for plumbing businesses with free invoicing.
    Combines customer management, task tracking, and finances in one place for small and growing teams.
  • ServiceTitan: Advanced platform for large plumbing companies.
    Offers powerful tools for marketing, revenue tracking, inventory, and reporting.
  • Housecall Pro: User-friendly solution for service-based plumbing businesses.
    Strong in scheduling, customer communication, and on-site payments.
  • Jobber: Practical tool for residential plumbing services.
    Great for quotes, service history, and recurring maintenance work.
  • FieldPulse: Flexible system for growing plumbing teams.
    Connects dispatching, time tracking, and team management in one solution.

How much does a CRM for plumbers cost?

The cost of a plumbing CRM system ranges from €20 to €60 per user per month, while advanced solutions can cost €80 to €250+ depending on features and team size.

With FLOWii, you can start with a free 30-day trial, and after that, pricing begins at €11 per month or €9.35 per month with annual billing per user.

What features should a CRM for plumbers have?

  • Centralized customer records with complete service timelines
  • Task planning that keeps technicians aligned in the field
  • Quick quote creation to respond faster and win more work
  • Expense tracking to control costs on every job
  • Real-time insights to understand performance and improve decisions

These features don’t just support daily work. They help reduce wasted time, improve efficiency, and increase profit.

How quickly can I set up and start using the CRM in my plumbing business?

Some systems can be complex and take time to implement.

FLOWii is a cloud-based solution that you can start using within minutes without installation, so you can manage customers, jobs, and invoices from day one.

How does CRM software improve customer communication and follow-ups?

CRM software keeps all communication in one place and tracks every interaction. It helps schedule follow-ups on time, so no customer request or opportunity is missed.

Is training or onboarding included during CRM implementation?

Yes, onboarding is included to support a smooth CRM implementation.

With FLOWii, the system is simple to use, and support is available when needed. This allows plumbing teams to start working with the system quickly without long training or complicated setup.

Can I manage quotes, estimates, and job progress in one place?

Yes, everything can be managed in one platform from first quote to final job completion.

Can the CRM integrate with accounting or invoicing software?

Yes, it can connect with accounting and invoicing tools through integrations or API. This allows data to sync automatically and reduces manual work.

Does the system work on mobile for field technicians?

FLOWii does not have a mobile app, but it is fully responsive, so it works smoothly on mobile devices. Field technicians can access customers, jobs, and invoices directly from their phone anytime.

This makes it easy to manage work on-site without returning to the office.